Returns policy

We do not offer voluntary returns, exchanges or refunds for change of mind, including choosing the wrong size or colour. This does not affect any mandatory rights you have under applicable consumer law.

Please check before ordering

Review the product description, measurements, selected size and colour before checkout. Contact us if you need help choosing. We do not offer a 30-day change-of-mind return programme.

Before sending a return

Contact our support team with your order number and the items concerned. Do not send items to the sender address printed on your parcel; the appropriate return address must be confirmed by our team.

Faulty, damaged or incorrect items

Our no-change-of-mind policy does not exclude remedies for faulty, damaged, misdescribed or incorrectly supplied items. Contact us with your order number and a description of the issue. Photographs may help us assess the problem; do not include personal documents or payment details. We will arrange the remedy and any required return in accordance with applicable law.

Mandatory cancellation and refund rights

Where the law applicable to your purchase gives you a right to cancel, return goods, receive a repair or replacement, or obtain a refund, that right takes priority over this policy. This can include statutory cooling-off rights for eligible online purchases. Swimwear is not automatically excluded from those rights simply because it is swimwear.

Approved refunds

If a refund is due, we will explain the next steps and use the original payment method where supported. Your bank or payment provider controls when the credit appears. We do not require you to waive legal rights to receive assistance.

Your rights

Nothing on this page limits rights you may have under applicable consumer law.

Need help?

Email support@huongwear.com or visit Contact us. For order questions, include your order number. Never send passwords or full payment-card details.